Customer story - Consumer Goods

Global Consumer Goods & FMCG Leader cuts procurement processing time by 65%

Item: Stargo
Author: Global Procurement Director

Outcome

Unilever

Industry: Consumer Goods — FMCG
Region: Global — UK / Europe
Use cases: Procurement, Finance, Compliance
Solutions: Procurement Automation, Spend Analytics, Supplier Compliance

The impact

65%
reduction in procurement processing time per cycle
92%+
automated PO matching accuracy
50%
reduction in supplier compliance exceptions

The challenge

Where the work was getting stuck.

Unilever's global procurement teams managed thousands of supplier interactions, purchase orders, and compliance workflows each month across dozens of countries. Manual PO matching, invoice validation, and supplier onboarding consumed significant analyst capacity. Compliance gaps surfaced late in the cycle, creating costly corrections, and spend analytics required days of manual consolidation before decision-makers had visibility. The sheer scale of operations meant that even marginal inefficiencies per transaction compounded into material delays and cost overruns.

The solution

One intelligence layer across the workflow.

Stargo Stardox Agentic AI was deployed across Unilever's procurement function to automate PO matching, invoice processing, and supplier compliance monitoring. The Stardox Agentic AI ingests purchase orders and invoices simultaneously, validates them against contract terms, and flags exceptions for human review — eliminating the manual matching step for over 90% of transactions. Supplier compliance data is continuously monitored and surfaced in a real-time analytics dashboard, enabling procurement leads to act on risks before they become process failures.

"The automation layer has transformed how our procurement team operates. We've moved from reactive processing to proactive management — compliance issues are caught before they impact operations."
Global Procurement Director - Unilever