Customer story - Warehousing
European Contract Logistics & Warehousing Provider automates 85% of inbound document processing
Outcome
ID Logistics
The impact
85%
of inbound documents processed without manual handling
68%
reduction in goods receipt processing time per SKU
92%+
inventory accuracy rate achieved across automated sites
The challenge
Where the work was getting stuck.
ID Logistics, a global contract logistics provider operating warehousing and distribution solutions across multiple client verticals, processed high daily volumes of inbound delivery documents — ASNs, delivery notes, packing lists, and customs declarations — that required manual validation before goods receipt could be posted. The manual processing step created bottlenecks during peak inbound periods, introduced data entry errors that cascaded into inventory discrepancies, and consumed warehouse team capacity that could have been directed to value-added operations.
The solution
One intelligence layer across the workflow.
Stargo Stardox Agentic AI was integrated into ID Logistics's warehouse management infrastructure to automate the inbound document processing workflow. The Stardox Agentic AI extracts, validates, and posts inbound delivery data directly from scanned and digital documents — ASNs, delivery notes, and packing lists — cross-referencing against expected purchase orders and flagging discrepancies before goods hit the receiving dock. Inventory analytics dashboards provide site managers with real-time accuracy metrics and exception queues, replacing manual spot-checking with continuous Stardox Agentic AI-driven monitoring.
"Inbound processing was our biggest bottleneck. Stargo removed it. Our receiving teams now focus on physical handling, not paperwork — and our inventory accuracy proves it."