Using Unstructured Content For Agentic AI: A Big Enterprise Bottleneck

Executive Summary

Following a research note on the GA release of Box Extract, the article examines how vendors enable organizations to optimize enterprise content management using agentic AI. The major bottleneck is organizational and governance-based, with enterprises lacking tools to extract actionable meaning from vast unstructured content. This shift is crucial as unstructured data remains inaccessible to AI agents, preventing organizations from operationalizing their largest information assets. The article argues that making unstructured data usable is critical for effective enterprise AI, highlighting the need for integration with governance and operational workflows.