Cross Border Controller - DHL Global Forwarding

Executive Summary

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. To co-ordinate, control, plan and manage all aspects within the road freight cross-border (Import, Export & Bonded Transit) transportation. DHL Global Forwarding has an opening Cross Border Controller in Johannesburg, South Africa. Join us in connecting people and improving lives! In this Cross Border Controller Position Understand & process Road Freight shipment requests and execute such request expertly. To arrange bookings based on customer requirements with the most qualified & cost efficient transport supplier, capable of executing the shipment requirements. Register shipments on CW1 & SALOODO! Within the specified timeframes (1 hour) after receiving shipping instructions Process shipping documentation acquired from customers in the most adequate way to allow DHL CDZ to efficiently & effectively customs clear the shipment within the specified time frame (3 hours). Ensuring all shipping documents related to the file are accurately named and stored on eDOCS, following stated document management best practices Ensuring all ACR’s & WIP’s are loaded onto registered file at time of registration Ensuring all files are properly billed out within the acceptable time frames following best billing practices & ensuring accepted GP margins are maintained To co-ordinate movement of cargo within required/stipulated time frames in order to meet customer needs. To manage and monitor