limitedDistribution · Industry Research
About Heeya — Our Story, Our Mission
Heeya aims to automate customer support using generative AI and RAG, making it accessible and affordable for businesses of all sizes, including e-commerce.

Heeya leverages generative AI and RAG to transform customer support, making it efficient and accessible for e-commerce businesses.
Executive Summary
Heeya was founded to address the common issue of inefficient customer support by providing an AI platform that is easy to integrate and cost-effective. The platform uses generative AI and RAG to train AI assistants on company-specific data, enabling precise customer interactions. Heeya supports various industries, including e-commerce, and aims to democratize conversational AI for high-quality, 24/7 customer service.
Source: Heeya
Original Article: https://heeya.fr/en/about
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