Enabling Insurance players to go Digital

Executive Summary

A Claims Salvage & Recovery AI Agent is a specialized, autonomous software agent that maximizes recoveries and salvage proceeds across the claims lifecycle in insurance. It uses AI to identify, triage, and action subrogation opportunities and optimize salvage disposition to improve claims economics. In practice, it acts like a digital recovery specialist that coordinates data, decisions, and vendors to reduce loss costs and speed cash conversion. The agent combines retrieval-augmented generation (RAG), predictive models, optimization, and workflow automation. It reads unstructured data, extracts facts, scores recovery potential, predicts salvage prices, sets auction strategies, drafts demand letters, and tracks outcomes to learn. It aims to improve recovery rate, salvage return on loss, days sales outstanding (DSO) on recoveries, reserve accuracy for subrogation and salvage, and overall loss ratio. Gains typically compound across thousands of claims.